Use the control inside the game to delete gameplay analytics, delete the app to remove local data, or email us for anything else.
Effective October 3, 2026.
How to delete your data
| Data | How to delete it |
|---|---|
| Local game data (progress, settings, purchased items, logs) | Delete the app. Everything stored on your device goes with it. |
| Gameplay analytics already sent to VRtcl LLC | Turn off Gameplay Analytics in the game's Settings. The game asks our server to delete the events linked to your installation. |
| Game Center data | Manage or delete it in iOS Settings, Game Center, or ask Apple. We do not hold a copy of your Game Center identity. |
| Advertising data held by Google AdMob | Turn off tracking in iOS Settings, Privacy and Security, Tracking, or reset your advertising identifier. Google controls what it holds; see its policy. |
| Messages you sent us | Email us and ask. We delete the message and our replies unless the law requires us to keep them. |
| Web server log lines | These expire on their own after 14 days. |
Deleting gameplay analytics in the game
Open Settings in the game and turn off Gameplay Analytics. The game deletes its stored identifier and queued events from your device and, when it has a network connection, asks VRTCL's server to delete the events linked to that installation. It does not require an account or change access to the game.
Deleting through the game is the only way we can find your events, because they are tied to a random installation identifier and not to your name or email address.
Ask us to delete something
You do not need an account or a login. Email us with "Singularity: Gravity Match data deletion" in the subject and tell us what you want removed. Include the email address we should reply to.
If your request concerns gameplay analytics and you can no longer open the game, tell us the device and approximate dates and we will explain what we can and cannot find. Please do not send passwords, tokens or payment details.
We aim to reply within two business days. Deleted events may remain in routine backups until those are replaced.
Contact VRtcl LLC by email at agent@rankempire.io. Players can also write to VRTCLsports@gmail.com, the support address in the App Store listing. We aim to reply within two business days.